CEO in Action by Reid Geary

Author:Reid, Geary [Reid, Geary]
Language: eng
Format: epub
Published: 2020-04-25T16:00:00+00:00

At the senior level, there is a lesser need for data and a greater need for information. Those senior officers who are still occupied with data may not be able to help the organization to grow, as they may become overwhelmed and unable to make timely decisions.

Many senior officers, including the CEO, must agree to the type of information that they need, and to the presentation of such information. Once there is an agreement, then the practicalities must be left those who have the ability to deliver the required information in the desired form.

The design of the organization’s information systems and the dashboard report ought to receive the blessings of those who will be using the information in them. Once the information is presented in an acceptable manner, then decisions can be made by many persons. Many years ago, only certain officers had access to information and only they were allowed to make decisions. Now, with the availability of dashboard reports, some officers’ simple decisions no longer take much time to be made.

Not all employees should have access to all information. Therefore, it is critical that access to some dashboard reports be restricted. Persons may have to be provided with special login information, such as a password or PIN, to access those. Whenever an employee leaves the organization, such access must be quickly deactivated, so that the employee cannot not use such sensitive information for untoward purposes.

PIN and password combinations should be required to be changed regularly, so as to prevent anyone from learning another person’s password and using it for their personal benefit. The establishment of password and PIN combinations has become complicated. Both now have specific requirements— e.g., to use numbers, uppercase, lowercase, etc. All these safeguards have become important, since many persons want to access the organization’s data for negative reasons.

7.4 Websites

Websites can be useful for the presentation of annual reports and daily updates, as organizations that have established them have seen. Organizations that have established websites have seen great growth. Many customers can contact or communicate with an organization through its website whenever they would like.

Time and distance are not barriers now, as persons can communicate any time of the day and from any part of the world. There may be some employees who are required to work around the clock to respond to customers via the website. This now obliges organizations to have flexible working hours for employees.

Many times, organizations that are involved in sales emphasize their websites, even if they are small and new. New customers are sometimes easy to attract via the internet, and an organization can easily become known to the public through its website.

Organizations will frequently publish their annual reports on their websites. For some organizations, this is a must, while for others, it is a choice. When the public recognizes that an organization is transparent and wants to keep the public informed, it may offer that organization considerable support without the latter having to engage in much advertising.

7.5 Server and Cloud Storage

An organization must be mindful of the data storage choices it makes.

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